Our Service Level Agreement (SLA) outlines our commitment to maintaining high-quality service performance and uptime guarantees. We promise a 99.99% uptime guarantee for all hosting services, ensuring that your website remains accessible around the clock.

Scheduled maintenance is necessary for infrastructure upgrades, and we notify customers at least 24–48 hours in advance before conducting any planned maintenance. In the rare event that our uptime commitment is not met, affected customers are eligible to receive account credits as compensation, calculated based on the amount of downtime experienced.