1. Definitions

1.1Customer: An individual at least 18 years old or a legally recognized entity purchasing or using GBNODES services.
1.2Services: Game server hosting, dedicated servers, virtual private servers (VPS), and related services offered directly by GBNODES or through our sister brand Inservers.host.
1.3Personal Data: Any information relating to an identified or identifiable natural person.
1.4Processing: Any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.

2. Information We Collect

2.1Account Information: Full name, email address, contact number, billing address, and payment details.
2.2Service Usage Data: Server configurations, IP addresses, activity logs, and support communications.
2.3Payment Information: Payment card details are processed via third-party payment processors and are not stored by GBNODES.
2.4Technical Data: Browser type, operating system, device identifiers, and IP address for security, analytics, and troubleshooting.
2.5Community Interaction Data: Information you provide in our community channels (e.g., Discord, support tickets).

3. How We Use Your Information

3.1To provide and maintain services.
3.2To process billing and manage accounts.
3.3To detect, prevent, and address abuse or illegal activity.
3.4To comply with legal obligations and respond to lawful requests.
3.5To improve service performance and user experience.
3.6To send important service-related communications, including policy updates.

4. Cookies and Tracking Technologies

4.1Cookies Usage: We use cookies and similar tracking technologies to authenticate users and maintain sessions, store user preferences, and measure site performance and analyze traffic.
4.2Cookie Categories: Essential Cookies (required for website functionality), Analytics Cookies (used for performance and usage analysis), and Advertising Cookies (used for marketing campaigns if applicable).
4.3Cookie Control: You can disable cookies via browser settings, but some services may not function properly.

5. Data Sharing and Disclosure

5.1Third-Party Service Providers: We may share data with vendors who assist in payment processing, server provisioning, and technical support.
5.2Legal Compliance: We may disclose information to law enforcement or government agencies when legally required.
5.3Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. Data Storage and Security

6.1We store personal data on secure servers with restricted access.
6.2We employ firewalls, encryption, and access controls to safeguard data.
6.3No method of electronic storage is completely secure, and we do not guarantee absolute security.

7. Data Retention

7.1Personal data is retained only for as long as necessary to fulfill service purposes or comply with legal obligations.
7.2Service logs may be retained for a limited period for abuse detection and security purposes.

8. International Data Transfers

8.1Data may be processed and stored outside your country of residence, including in jurisdictions with different data protection laws.
8.2By using our services, you consent to such transfers.

9. Your Rights

9.1Access and Correction: You can request a copy of your personal data and correct inaccuracies.
9.2Data Deletion: You may request deletion of your data, subject to legal or contractual obligations.
9.3Data Portability: You may request transfer of your data to another service provider where technically feasible.
9.4Withdraw Consent: You may withdraw consent for processing, but this may limit service functionality.

10. Children's Privacy

10.1Our services are not directed to persons under 18.
10.2We do not knowingly collect personal data from minors.

11. Changes to This Policy

11.1We reserve the right to update this Policy at any time.
11.2Changes will be posted on our website with the 'Effective Date' updated.
11.3Continued use of services after changes constitutes acceptance of the revised Policy.

12. Contact Information